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Professional Experience - Communication Consultant
President of Perceptions, Inc. (Independent Consulting Company)

Consultant for Concentrate Products Incorporated (CPI) - Salt Lake City, UT.
From January 1999 to present.
Proposal writer and editor of all written material for Web site, brochures, policies & procedures, etc.

Consultant for Q Lube - Salt Lake City, UT.
May 1997 to May 1998.
Responsible for the organization, creation, and execution of a development program for Q Lube managers; training modules included diversity, communication, motivation, creative problem-solving, leadership, and team building; the goal was to train managers on how to communicate with the population 'at-risk'; youth; the purpose was to lower high turnover losses.

Consultant for Flavor Brands, International - Salt Lake City, UT.
From 1996 to 1999.
Developed writing standards and provided editing assistance for company product information and general public relations material; wrote operations manual and policies and procedures manual; developed and implemented training program on customer service and interpersonal communication.